Brand Refresh
As EQ Bank neared its ten year anniversary, the marketing team decided it was time to refresh and launch a brand new look. I had the pleasure of working closely with the brand team with roles such as defining the photography art direction, UI exploration for web tables and components, ad exploration, and creating refreshed merchandise for employees. While this project wasn’t a complete rebranding, we were able to take the time to create strategic and mindful design that spoke to the direction and values of the bank.




Before & After
Examples
The EQ Bank branding refresh takes a bold step away from traditional banking and sets the bank apart as a challenger brand. The introduction of vibrant indigo and warm cream to the colour palette spoke to the accessibility challenges that we had faced with having yellow as our primary colour. It also speaks to loyalty and warmth to welcome potential customers with a sense of ease.
We also adopted illustrative simplified UI as a key storytelling tool. Mobile devices are the number one way our customers experience the brand, through our digital banking platform. The simplified UI uses line art that lets us tell the story of the experience without getting mired in the precise details, like device types or exact interfaces.
Our photography was saturated with overly enthusiastic pictures of mobile-obsessed super-stocky people. Like much of the financial brand space, as long as the people were happy (even too happy) they would do.
We wanted to stand out.
Our new approach is to capture moments of drive, ambition and growth. We knew it would be unsustainable to abandon stock photography, so in addition to aligning on an ethos of expression for our models, we also created custom presets in Lightroom to make sure the photos feel like they are of a piece. In a addition we gently blur our backgrounds to put the model into sharp focus, as the hero of each photo.
Each area of our branding was selected through strategic planning and implementing a thoughtful, accessible perspective.